FREQUENTLY ASKED QUESTIONS

Is cake delivery possible on weekends and holidays ?

Is there customer support service ?

Is it possible to plan ahead for orders ?

Can cakes be customized ?

Will the cakes be fresh ?

Can I select when I want my delivery ?

Are there any additional delivery fees ?

Do cakes get delivered the same day ?

Can I track my order ?

Do you provide midnight cake delivery ?

What are the payment methods ?

Is COD payment option available ?

When should the discount coupon apply ?

What is Cakiyo's return policy ?

How are refunds processed ?

Can I change or cancel my order ?

Are there fees associated with cancellation ?

If delivery is delayed, will I receive a refund ?